What's New
September 2010
We can remotely control your machine as required. When requested by a support representative, please click the link below to initiate the connection.
What's New? | FREE! SalesLogix Utilities
SalesLogix Version 7.5
SalesLogix Version 7.2
SalesLogix Version 7.0
SalesLogix Version 6.2
Service Packs and Hot-Fixes are available from our FTP site - please contact us for login details.
Support: +44 (0)845 136 8449
August 2010
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» SalesLogix v7.5.3 was released on Friday 20th August 2010. We have updated this site to include all of the information available on this release, and have updated our demo system to v7.5.3! More details, including compatibility information can be found here. |
| » Several new fixes were added to resources page for hot-fixes and service packs. We encourage all customers to review the documentation and see if this applies to your system. |  |
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» At the recent Sage CRM Solutions launch event held on 20/21st July empath-e are delighted to announce that we have been entered for the "Most Innovative Deployment of a CRM solution" and "Breath Taking Customer Service" awards. The nominations underline our commitment to customer service and the development of SalesLogix project solutions. More to follow and fingers cross for November when the results are announced! |
July 2010
| » Two new fixes were added to resources page for hot-fixes and service packs. We encourage all customers to review the documentation and see if this applies to your system. | |
June 2010
v7.5.3 |
» Sage SalesLogix v7.5.3 scheduled for Aug/Sep 2010! Watch this space for more information as it becomes available. |
| » Nine new fixes were added to resources page for hot-fixes and service packs. We encourage all customers to review the documentation and see if this applies to your system. | |
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» Important information for those considering migrating to Exchange Server 2010. |
May 2010
| » Don't forget to check out the resources page for more updates on system configurations, hot-fixes and service packs. | |
March 2010
Empath-e Services |
» From 6th April 2010 we have formed Empath-e Services Limited. This new company enables us to split the CRM elements and IT elements between Empath-e Limited and Empath-e Services Limited, as well as giving us much more flexibility for the future. We are keeping outward changes to a minimum and the only change for existing customers will be in regard to which company you may receive an invoice from, depending on the services received. If you have any questions whatsoever please do not hesitate to contact mike.spragg@empath-e.com or adam.travers@empath-e.com who will be pleased to answer any questions you may have. |
| » Read the latest partner focus from Orbis Software on why we chose Orbis Task Centre for Business Process Management. Find out more on how BPM can help you within your business. |  |
February 2010
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» We can now supply a complete working server for you to evaluate SalesLogix, test upgrades etc. Based on VMWare ESXi, this server simply plugs into your network and is ready to work in minutes. Read more about this new service, offered to all customers and prospects as required. |
January 2010
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» We are delighted to have been selected by ZyXEL Communications Ltd to consult upon and analyse the rollout strategies of SalesLogix across Europe - as part of their plans to centralise all of their current CRM systems into one system. Handling over 80 users in several regional hubs, this promises to be an exciting project as ZyXEL grow rapidly in their 21st year. |
| » We are approaching the delivery phase of the SalesLogix 7.5.2 project for O.W. Bunker, part of the Wrist Group. This system, completely customised by empath-e over the last seven months, and featuring full bi-directional integration with their Navision system, will revolutionise the production of quotations, claims and information flow throughout O.W. Bunker - providing a global CRM system for all employees. |  |
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» Following a successful transition to empath-e, Jee Limited have now expanded into Aberdeen and will be upgrading to SalesLogix 7.5.2, as part of their integration with Sage 200, and we are delighted to have them re-sign with us for a further two-year contract. As part of their review process, several key features will be added to SalesLogix - ensuring it delivers pertinent and timely information but still retains the ease of use that they have come to expect. |
| » We've added hot-fixes for v7.5.1 and v7.5.2 released recently by SalesLogix. If you are using any of these releases, please review the documentation provided and contact us if you would like them applied to your system. | |
November 2009
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» Version 7.5.2 was released on 25th November 2009. We have updated the resources page with more information & release documents on this new version, which you can read more about here. All customers should have received their personalised upgrading guide. We have also updated our demo site to this version - give it a try! |
October 2009
| » We've signed a new alliance with Orbis Software for TaskCentre. Read more on the following pages. If you need to integrate SalesLogix with external systems, provide alerts and workflow - this product is for you! |
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» Ready for Windows 7 ? We've posted some information to help you once Windows 7 is released on October 22nd ! We'll be keeping this page updated and will add this to our newsletter. |
| » We've updated the SalesLogix v7.5 page with information on the up-coming v7.5.2 release, which introduces many new usability and performance enhancements. We will shortly be contacting all of our customers to plan/schedule this important upgrade. Watch this site for more details or read more here, and we will also be contacting each customer individually. |
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» If your company is considering the merits of virtualisation, we can help ! Read our statement of usage. |
September 2009
| » Several new hot-fixes were released this month for v7.5.1 - check the link for more information. |
August 2009
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Now available a brand new interactive demonstration of all features available in SalesLogix v7.5.1 |
Download our new brochure to read more about SalesLogix and what it can do for your business. Contact us on +44 (0)845 1368445 to discuss how we can help you and your business. |
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» Several new hot-fixes are being released this week for v7.5.1 - check the link for more information. |
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| » Many thanks to all of you who participated in our customer survey. The results are now in and we are very pleased to be scored so highly by all of you. We have contacted all of you who had further comments and suggestions and will implement the changes suggested shortly ! |
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July 2009
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» Using Sage Finance you can reduce your cashflow requirements and finance software purchases over a period to suit you - including 0% interest options. » Read More | |
| » We can now offer perimeter/edge email services - such as the ability to remove spam and viruses prior to them being delivered to your own email server. » Read More |
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| » Using Sage e-marketing you can have the option of installing all components required on your own site to produce digital marketing campaigns. This is particularly important if you run a highly secure site and need your data to stay within your local IT infrastructure. » Review the brochure and » Review the prerequisites |
| » Sage have made significant price changes to the purchase of SalesLogix and new/additional licenses. They have lowered the price for purchasing a new system, reduced the price for add-on licenses and reduced the number of licenses you need to purchase at any one time! » Contact us for more information! |
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» We constantly strive to meet and exceed your expectations. By completing the survey [now closed] you will be assisting us in the planning stages for our new financial year. Thank you! |
June 2009 |
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Were you a customer of BDE Group?We were all saddened to hear of the sudden demise of BDE Group today (18th May) and if you were a customer of theirs, and require an interim or full support package, please contact us on +44 (0)845 1368445 or email: support@empath-e.com to discuss your options moving forward. » Read More |
May 2009 |
| » We can now offer full support programs tailored to your individual needs, either exclusive to SalesLogix and/or incorporating your networking and SQL applications. We have designed these to maximise your investment and, at the same time, to ensure you are always kept ahead of the curve on service packs, OS/SQL issues » Read More |  |
April 2009 |
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» Sage have just launched their new community web site for Business Partners, Customers and Sage Staff to discuss, learn and share information » Learn More |
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» We have just launched our referral program. Check out the details and grab yourself some free goods at M&S ! |
| » We have developed a brand new utility for SalesLogix - Email Confidence Check - designed to pre-check your database for bad emails and fully qualify email addresses prior to any digital marketing campaigns to aid accuracy and reduce costs! » Read More |  |
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» empath-e are pleased to announce their sponsorship with Marwell Wildlife which has just re-branded from Marwell Zoo. We have adopted several animals for the forthcoming year and are proud to be involved with this respected charity due to their Conservation and Education programs and the valuable work they perform in animal species preservation. |
March 2009
| » KnowledgeSync 7.6 is now released. Read more about this new version here. |
| » After working with several inherited databases, we have put together a document that describes how to get the best performance from your SalesLogix system. Designed for SalesLogix 7.2 or higher however, the principles apply to any Saleslogix system » Read More |  |
| » We have updated our on-line demo, and in-house system to v7.5.1. You can try out the brand new web version here, or you can request a full on-line demo here. |
| » Discover how CRM can help you during these financially challenging times, with a new whitepaper from Sage on how CRM can help your business. » Read More |
February 2009
| » SalesLogix 7.5 Service Pack 1 (7.5.1) was released on 20th Feb - introducing new features, defect fixes and even more compatibility with the LAN client. » Read More |
| » empath-e are on the move ! As of 2nd March 2009 we will be located at new offices in Eastleigh/Southampton. » See Announcement | New Contact Details |
| » SalesLogix has been named as
2008 CRM Suite - SMB Product of the Year by SearchCRM and TMCnet for the second year in a row.
Judges cited Sage SalesLogix for its ease of use, innovation, and performance. » Read More |
January 2009
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» We are delighted to welcome Adam Travers as our new Support Director. Many of you will have dealt with him already, during his previous employment at E1 Business, and he's eager to work with you all again! If you would like to get in touch & chat over old times, drop him an email at adam.travers@empath-e.com ! » Read More |
December 2008
| » We can now offer hosting of all your IT requirements through Rackspace, the UK's premier hosting providers. Learn more. |  |
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» We have updated our on-line demo, and in-house system to v7.5. You can try out the brand new web version here, or you can request a full on-line demo here. We will then send you details on how to connect to our demo-server and experience both versions ! |
| » If you are using Sage Line 50 - be sure to check out the new utility for automatically bringing the sales data into SalesLogix ! |
November 2008
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» Sage, in conjunction with ITV1, are bringing back TV's toughest Quiz! The Krypton Factor, which started at 7.30pm on New Years Day, will be Sage's first major television marketing campaign for a long time, and will provide a vehicle for further on-going marketing strategies surrounding the show. |
October 2008
| » empath-e hosted their first Halloween Party - a fantastic time was had by all those in attendance! |
| » We have added information on KnowledgeSync and Satori Software, two new Alliance products, and updated all the Hot-Fix information (15 hot-fixes were just released!) for each version - check out the links to the right for each product. |
September 2008
» Concep Global Email Marketing - Now Released ! Our integration between SalesLogix and Concep Global is now available !! The system enables you to take data from SalesLogix as part of a marketing campaign and upload it directly to Concep. When a campaign is sent - all information is then returned directly & automatically to SalesLogix without further intervention. Learn more here. |